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FORMERLY NAVIGATOR MOBILITY CONSULTING
ADA GURU's UPCOMING TRAININGS
Jess Segovia, ADA Guru, offers the following courses to assist transit professionals of all levels and responsibilities in understanding how to provide high quality, compliant accessible public transit services.
Workshops include:
1. ADA Requirements for Bus & Demand Responsive Services
2. ADA Paratransit Eligibility Determination
3. Advanced Wheelchair Securement Strategies
4. Bus Stop Accessibility Requirements
5. Creating Effective Operating Policies, Procedures & Documentation Strategies
6. Evaluating Your Community's Transportation Coordination Effectiveness
7. Enhancing Your Community's Mobility Management Program
8. ADA Hot Topics - Service Animals, Direct Threat/Denial of Service & Reasonable Modification Requirements
9. Strategies for Reducing ADA-related Lawsuits & Complaints
10. Improving your Regional Transportation Coordination Planning Process
11. It's a Jungle Out There! The Wild World of Service Animals
12. Creating/Enhancing Your Secret Shopper Program (Mystery Rider)
...AND MANY OTHERS
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IN-PERSON TRAININGS
ADA COMPLIANCE TRAINING IN PARADISE!
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OCTOBER 7,-8-9, 2025
3-DAY ADA COMPLIANCE TRAINING SEMINAR
Hilton Hawaiian Village Waikiki Beach Resort
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Join Jess Segovia, ADA Guru, and fellow transit professionals in beautiful Waikiki Beach for 3 days of learning and fun as you enhance your knowledge of the operating requirements of the ADA for Bus, Paratransit and other services.
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ADA COMPLIANCE SEMINAR AGENDA
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-A Review of Key ADA Compliance Operating Requirements for Public Transportation Providers
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-Understanding Your Role as an ADA Compliance Professional
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-ADA Compliance Challenges & Distractions in Operations
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-Best Practices for Handling and Documenting ADA-Related Service Incidents
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-Enhancing Your ADA Compliance Operating Policies
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-Training Your Staff to be Experts in Assisting Riders with Disabilities
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-The Role of Oversight in Maintaining ADA Compliance (Drivers and Contractors)
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-Creating an Educated Ridership Population
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-Developing A Successful Partnership with Your Operations Contractor/s
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-Now What?: How to Improve Your Agency’s ADA Compliance Program Immediately​
Registration fee: $1,349 per person
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Once registration and payment is complete, a hotel reservation link will be sent.
Hope to see you in Hawaii!!!
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ADA TRAINING SERIES
MANTECA, CALIFORNIA
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May 13/14, 2025
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​Join Jess Segovia, ADA Guru, in beautiful Manteca, California, for a unique set of ADA-related trainings.
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ADA COMPLIANCE REQUIREMENTS FOR PUBLIC TRANSIT SERVICES
Tuesday, May 13 (9:00am to 2:30pm)
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This training reviews the operating elements of the ADA in providing fully accessible fixed route bus and demand responsive services (*ADA Paratransit, Dial-A- Ride, Deviated Fixed Route, etc.) to people with disabilities. See flyer for more details.
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INVESTIGATING & RESOLVING ADA COMPLAINTS
Wednesday, May 14 (9:00am to Noon)
Many transit agencies struggle with the processes of receiving ADA complaints, and especially how to investigate and resolve them. What operating elements should be considered when investigating a complaint? Does it matter if the complaint is valid or not; and what do we do with the data? Do agencies need to respond to passengers…and if so, how?
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ADA COMPLIANCE REQUIREMENTS FOR PUBLIC TRANSIT SERVICES
Wednesday, May 14 (1:00 - 4:00pm)
This training reviews key elements in providing compliant ADA Paratransit eligibility determination services; including in-person eligibility. How do agencies ‘strictly limit” Paratransit services to only those that qualify? And how can agencies have an effective “paper only” eligibility determination process? Topics include best practices for evaluating people with mobility disabilities, cognitive disabilities and visual impairments
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ADA PARATRANSIT ELIGIBILITY DETERMINATION webinar
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Wednesday, May 28, 2025
9:00am to Noon (pacific time)
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This training reviews key elements in providing compliant and effective ADA Paratransit eligibility determination services; including in-person eligibility. Topics include but are not limited to evaluating people with mobility disabilities, cognitive disabilities and visual impairments. Best practices for application and medical verification content is also reviewed.
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​​ADA COMPLIANCE 365
FOR TRANSIT MANAGERS & SUPERVISORS
webinar series
May 29, June 5, 12, 19, 26, 2025
5 consecutive Thursdays
9:00am to Noon (pacific time)
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We know the importance of ADA Compliance, but where do you learn how to build your ADA Compliance program?
This training series has been designed for those staff directly involved in the operation of transportation services provided to people with disabilities. Using ADA Guru's "5 Pillars of ADA Compliance", participants will be introduced to key elements of building and maintaining a formal ADA Compliance program.
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Topics include:
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Effectively maintaining accessibility features
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Enhancing ADA operating policies
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Driver training content & delivery best practices
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ADA Compliance oversight efforts (Driver observations, complaint investigations, incident documentation, etc.)
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Passenger education efforts (rider's guides, website content, etc.)
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Let ADA Guru help you work smarter, not harder. Register today!
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BUS STOP ACCESSIBILITY
webinar
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DATE/TIME TBD
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This training provides a review of the ADA’s requirements for creating and maintaining accessible bus stops; including path of travel and how to prioritize bus stop and amenity improvements.
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ADVANCED WHEELCHAIR SECUREMENT STRATEGIES
webinar
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DATE/TIME TBD
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This training provides comprehensive strategies for securing difficult to secure wheelchairs, scooters and other mobility aids. Content includes best practices for Driver training and securement policies, as well as a technical review of how wheelchairs and scooters are designed and manufactured.
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WORKSHOP REFUND POLICY
Workshop registration payments are non-refundable. However, credit towards a future training is held without expiration.
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PAST CONFERENCE SESSIONS & TRAININGS
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CONFERENCE SESSIONS
Community Transportation Association of America (CTAA)
National RTAP
California Association for Coordinated Transportation (CALACT)
Arizona Transit Association (AzTA)
Transportation Association of South Carolina (TASC)
SouthWest Transit Association Conference (SWTA)
Texas Transit Association (TTA)
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ADA COMPLIANCE TRAININGS
Louisiana DOTD
North Carolina DOT
Nebraska Transit Center
Monterey, CA (hosted by MST)
South El Monte, CA (hosted by City of South El Monte)
Pasadena, CA (hosted by City of Pasadena)
Pinole, CA (hosted by WestCAT)
Phoenix, AZ (hosted by Maricopa Association of Governments)
Portland OR (hosted by TriMet)
Hollister, CA (hosted by San Benito County Transit)
Hesperia, CA (hosted by Victor Valley Transit Authority)
Los Angeles, CA (hosted by City of Whittier)
Clovis, CA (hosted by Clovis Transit)
Phoenix, AZ (hosted by City of Mesa)
Stockton, CA (hosted by RTD)
Redding, CA (hosted by SRTA)
Sacrament0 (hosted by Paratransit Inc.)
Charlotte, NC (hosted by CATS STS)
Columbia, SC (hosted by The COMET)
Phoenix, AZ (hosted by City of Avondale)
Oakland, CA (hosted by AC Transit)
Flagstaff, AZ (hosted by NAIPTA)
Yuma, AZ (hosted by YCIPTA)
Northern Los Angeles, CA (hosted by Santa Clarita Transit)
Central Los Angeles, CA (hosted by City of Whittier)​